Terms and Conditions of Booking

3262 Fairfield Drive, Orlando, Florida, USA (the ‘House’)

In these Terms and Conditions of Booking ‘you’ and ‘your’ refers to the person who signs a booking form for a holiday at the House and ‘we’ and ‘us’ refers to Chris and Angela Hill of 1 Medway Drive, Wellingborough, Northamptonshire NN8 5XT, England. ‘House’ includes the grounds and contents and swimming pool.

Booking and Confirmation

A firm booking is made when we post to you confirmation of your reservation. We will confirm your reservation upon receipt of a properly completed booking form and 20% deposit, subject to availability. You will be responsible for the full payment of all sums due under these Terms and Conditions of Booking. Accommodation is booked exclusively for those parties on the booking form. The house cannot be sub-let or otherwise assigned.

Deposit

The security deposit of £250 which you send with your final balance is held by us to cover the cost of any damage to or loss suffered in connection with the House which is caused by you or any member of your party, or in the event that you either cancel your booking or fail to pay the full amount due on the payment date (which we may deem to be a cancellation). Provided that there is no such cancellation or failure to pay and subject to there being no such loss or damage in the reasonable opinion of the managing agents, the security deposit will be returned to you as soon as practicable after the receipt by us of the keys to the House.

Payment

Full payment as specified in the confirmation of acceptance must be received by us on or before the date notified to you in our confirmation of your reservation (the ‘payment date’), being a date eight weeks prior to the date of arrival specified on the booking form.

If we do not receive full payment by the payment date then we may cancel your booking whereupon you will forfeit the security deposit and be responsible for a cancellation charge of a further amount, being 50% of the payment due as specified in the confirmation of acceptance.

Any booking made within eight weeks of the date of arrival specified on the booking form should be accompanied by the £200 security deposit and payment in full.

Cancellation by you

Any cancellation by you must be made in writing and signed by you and posted to our UK address as specified above.

If you cancel your holiday at any time between confirmation of your reservation and the payment date, you will forfeit the security deposit and be responsible for a cancellation charge of a further amount, being 50% of the payment due as specified in the confirmation of acceptance.

If you cancel your holiday at any time after the payment date, you will forfeit the security deposit and be responsible for a cancellation charge of a further amount, being 100% of the payment due as specified in the confirmation of acceptance.

Cancellation by us

Although we will use our reasonable endeavours to avoid cancelling your booking, we reserve the right to do so at our discretion. Any cancellation by us will be made in writing and in such circumstances we would refund all amounts paid by you to us.

In the event of cancellation by us, we would use our reasonable endeavours to assist you in finding suitable alternative accommodation. However, we would not be liable for any costs incurred in connection therewith.

Where cancellation by us is due to:

(a) a fault or failure by you or a member of your party; or

(b) a fault or failure attributable to a third party unconnected with the booking and which is unforeseeable or unavoidable; or

(c) circumstances beyond our control which are unusual and / or unforeseeable which with all due care we could not avoid, to include without limitation war, threat of war, riot, civil unrest, acts of terrorism, industrial dispute, natural or nuclear disaster, adverse weather conditions or fire, then we will not be liable for any other costs incurred by you in connection with your booking, including without limitation costs incurred in connection with flights or car hire.

Amendments

If you wish to change your booking we will use our reasonable endeavours to assist you. However, we are under no obligation to make any changes.

Arrival and departure

You may arrive at the House at any time after 4.00 p.m. local time on the day or arrival. You must vacate the house by 11.00 a.m. local time on the day of departure. If you stay beyond this time we reserve the right to charge for a further days accommodation.

Liability

We will not be liable for any loss, illness or injury caused to or suffered by you or any member of your party or any other visitor to the House, provided that nothing in this clause purports to exclude our liability for death or personal injury caused by negligence.

We will not be liable for any loss or damage, howsoever caused, to any property or possessions brought into the House.

We will not be responsible for any claim in respect of consequential, economic or indirect loss or damage.

Flights

You are responsible for arranging your own flights and we would recommend that you ensure availability prior to confirming your booking.

Insurance

We strongly advise you to arrange holiday cancellation insurance.

You are responsible for arranging your own insurance in respect of, among other things, holiday cancellation and personal accident and illness cover (including emergency repatriation).

Pets

Pets are not permitted.

Governing Law

You agree that all disputes between us will be governed by English law and are subject to the exclusive jurisdiction of the English Courts. If any part of these Terms and Conditions of Booking is found to be invalid or unenforceable then the remaining parts shall remain valid and be unaffected.